Privacy Policy

Last Updated: August 15, 2026

At Dubai Home Care Pro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, and how we keep it protected when you visit or use dubaihomecarepro.com.

We keep this policy simple and transparent because your trust matters to us.

1. Information We May Collect

When you contact us, request a service, or interact with our website, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Property or service location
  • Details about the maintenance service you need
  • Information you provide through WhatsApp, phone calls, email, or contact forms
  • Any other information you voluntarily provide while communicating with us

You are not generally required to create an account to browse our website.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your enquiries and service requests
  • Contact you regarding your requested service
  • Arrange appointments or technician visits
  • Provide quotations and estimates
  • Communicate with you through phone, WhatsApp, or email
  • Improve our services and customer experience
  • Respond to complaints, questions, or support requests
  • Maintain records related to our business and customer communications
  • Protect our website and business from misuse or fraudulent activity

We do not use your personal information for purposes unrelated to your interaction with us unless we have a legitimate reason or your permission where required.

3. WhatsApp and Phone Communication

Dubai Home Care Pro provides customers with the option to contact us through WhatsApp and telephone.

If you choose to contact us through these channels, the information you share may be used to understand your requirements, provide a quotation, arrange a visit, or respond to your request.

WhatsApp and telecommunications services are operated by third-party providers and are subject to their own privacy policies and terms.

4. Website Information and Cookies

Like many websites, our website may use basic cookies or similar technologies to improve website functionality, understand how visitors use the site, and provide a better browsing experience.

Cookies may help us understand things such as which pages are visited, how visitors navigate the website, and whether certain website features are working properly.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function.

5. Analytics and Third-Party Services

We may use third-party tools or services to help us understand website traffic, improve performance, communicate with customers, or operate certain website features.

These third-party providers may process information according to their own privacy policies. We encourage visitors to review the privacy policies of any third-party services they choose to interact with.

6. How We Protect Your Information

We take reasonable steps to protect the personal information provided to us against unauthorized access, misuse, loss, or disclosure.

However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted over the internet.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information when it is reasonably necessary to provide our services, communicate with you, operate our website, comply with legal obligations, or protect our rights and business.

For example, information may be shared with a technician or service professional when necessary to complete a service requested by you.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.

When information is no longer reasonably required, we may delete or securely dispose of it.

9. External Links

Our website may contain links to third-party websites or services.

These websites operate independently from Dubai Home Care Pro and may have their own privacy policies. We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Children’s Privacy

Our services and website are intended for general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children for the purpose of providing services. If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can take reasonable steps to address the matter.

11. Your Privacy Choices

You may contact us if you would like to:

  • Ask what personal information we may hold about you
  • Request correction of inaccurate information
  • Ask us to delete information where appropriate
  • Stop receiving non-essential communications
  • Ask questions about how your information is being used

Some information may need to be retained where we have a legitimate business or legal reason to do so.

12. Website Content and Development

Our website and its digital experience are maintained with the help of Web2F, including website development and related technical work. Any personal information submitted through the website remains subject to the privacy practices described in this policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.

When we make changes, we will update the Last Updated date shown at the top of this page. We encourage visitors to review this page periodically to stay informed about how we handle personal information.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact Dubai Home Care Pro using the details below:

Dubai Home Care Pro
Location: Al Satwa, Dubai, UAE
Phone: +971 56 658 3410
Email: Ijazcheema8@gmail.com
Website: dubaihomecarepro.com

We will do our best to respond to privacy-related enquiries in a reasonable timeframe.

Your privacy matters to us, and we aim to handle your information with care, transparency, and respect.